Privacy policy

Wonbrella Insurance Company, on behalf of itself and its subsidiaries, (collectively, “Wonbrella”, “we”, “us”, or “our”) is the operator of the websites with home pages at wonbrella.com and all sites and mobile applications, if any, that we own or operate and that link to this Online Privacy Notice (referred to collectively as the “Site”). We know privacy is important to you; it is also vital to our business. This Online Privacy Notice (“Notice”) describes who we are, the types of “Personal Information” (information that is identifiable to a particular person) that we collect (directly or through service providers) when you interact with us on the Site or through any of our mobile applications, how that Personal Information is used, shared and protected, and how you can exercise your privacy rights. This Notice is considered part of the Terms and Conditions of Use (the “Terms”). If you have any questions or concerns about the Online Privacy Notice, please contact us using the contact details provided at the bottom of this Notice. We recommend that you read this Notice in full to ensure you are fully informed.

What does Wonbrella do?

Wonbrella is a mutual organization offering competitive insurance, employee benefits, retirement and investment products headquartered in Las Olas/Fort Lauderdale, Florida. Additional information about Wonbrella and its Group Affiliates can be found here: about us.

What types of “personal information” we collect, and how we collect, use and disclose it

The Personal Information that we may collect about you broadly falls into the following categories:

Personal information you directly submit to us :

Wonbrella may provide you the opportunity to do such things as subscribe to email alerts regarding Wonbrella events or company news, to request company information, or to request product or service information through an email contact form. Such information may include your name, your company’s name, your personal or company email address or other contact information. It is up to you whether to provide this information. Such information will be used and disclosed as reasonably necessary to meet your needs and respond to your requests, such as disclosing it to our email service provider to send you emails or to one of our affiliated entities to provide you with requested product information. Some of our products are regulated by certain state and federal laws, including the Health Insurance Portability and Accountability Act (“HIPAA”) and the Gramm-Leach-Bliley Act. In addition to this Policy, Wonbrella’s written product specific Privacy Notices further describe how we handle your personal information shared with us, such as when you apply for or purchase our products and services becoming our customer. These policies can be found on Wonbrella.com or can be provided upon request.

Information that we collect automatically

When you visit the Site, we may collect certain information automatically from your device or the browsing software that it uses. In some jurisdictions, this information may be considered Personal Information (or “personal data”) under applicable data protection laws. Details about this information are provided in section 5 below (Cookies, browser information and tracking technology).

Children’s privacy

Unless otherwise specified, our sites are not directed toward children. We do not knowingly collect information from children under the age of 16. If we learn that personal information on a child under the age of 16 is collected, we will delete that information from our systems.

Disclosure

Wonbrella may disclose Personal Information about you to its Group Affiliates, third party service providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Site), or who otherwise process Personal Information for purposes that are described in this Notice or notified to you when we collect Personal Information about you. Parties with whom we may share Personal Information are bound to contracts requiring them to use and disclose Personal Information only for the permitted purposes set forth in the contract and to use reasonable security measures to protect Personal Information from unauthorized access and use. Information about our Group Affiliates is available here: company organization chart.

Wonbrella may also disclose Personal Information about you to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use Personal Information only for the purposes disclosed in this Notice. Wonbrella may also use and disclose Personal Information to comply with laws, regulations, court orders and lawful instructions from government agencies, where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person.

Cookies, browser information and related issues

Cookies

We use “cookies” (small data files placed on your computer or other device by the server when you visit the Site) and similar tracking technology described below to collect and use information about you and the device you use to access the Site. Our cookie statement can be found here: Wonbrella Cookie Statement.

Remarketing

On some pages of the Site, we may use Google Analytics 4 remarketing tags to collect data based on user activity. GA4 operates on Google Signals and collects data for users that are signed into their Google Account and have Ads Personalization turned on. If your activity on the Site matches one of our marketing requirements, you may be placed into a Google Ads group. In this case, you will be sent either Google Display or Google Search ads for products and/or services on the Site.

Browser data

We collect certain standard information that your browser sends to every website you visit, such as the originating IP address, browser type and language, access times and referring website addresses. This data may be used, among other reasons, to improve the operation and security of the Site by assisting in “authenticating” who you are when you access the Site, particularly if you register for access to a section of the Site with restricted access and are issued or create a username and password.

Device data

In addition, we may collect technical data about the device used to access the Site (“Device Data”) (such as unique device ID, device model, operating system version, application types and versions, plug-ins, and time zone and geolocation information). Device Data may be used as part of our security controls to uniquely identify the device and authenticate the user when accessing the Site. Device Data may be shared (along with information about any fraudulent transactions using the device) with one or more third-party service providers. These providers will compare and add the Device Data and fraud data to a database of similar device and fraud information in order to identify and block access to the Site by devices associated with fraudulent or abusive activity. We will not share with service providers any information that personally identifies the user of the device.

Site usage data

We may also collect information about how your device has interacted with our Site, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who come to our Site, where they come from, and what content on our Site is of interest to them. We use this information for our internal analytics purposes and to improve the security, quality and relevance of our Site to our visitors.


Wonbrella Insurance Company, on behalf of itself and its subsidiaries, (collectively, “Wonbrella”, “we”, “us”, or “our”) is committed to protecting your privacy. This Disclosures of Personal Information notice outlines the circumstances under which we may disclose your Personal Information, the purposes for such disclosures, and your rights under California law.

Disclosure of Personal Information

We may disclose your Personal Information to the following categories of recipients:

  • You, your authorized representatives, legal agents, and other persons acting on your behalf or to whom you ask, instruct, or authorize us to disclose your Personal Information.
  • Our contracted service providers who provide a service to or on behalf of Wonbrella, including analytics service providers, payment providers, and intermediaries.
  • Our auditors, consultants, accountants, attorneys, and others providing professional advice to Wonbrella.
  • Other Wonbrella affiliates.
  • Other financial institutions and reinsurers.
  • Financial intermediaries (your advisor, broker, or brokerage firm), aggregators, clearinghouses, clearing or settlement systems.
  • Group policyholders, plan sponsors, and their third-party administrators.
  • External custodians and business partners of Wonbrella.
  • Applicable governmental, regulatory, supervisory, law enforcement, tax, or similar authorities or industry bodies.
  • Any other person or entity Wonbrella reasonably thinks customary, necessary, or advisable for the business purposes disclosed in our Privacy Notices or to whom Wonbrella is obliged by applicable law or regulation to make the disclosure.
  • Any other party where Wonbrella has obtained your consent or authorization.

Business Purposes for Disclosure of Personal Information

The disclosure of Personal Information serves various business purposes, including but not limited to:

  • To advertise and market to you, and to consumers who are similar to you.
  • To perform services on our behalf, including providing customer service, processing or fulfilling orders, account maintenance, distributions, and transactions, processing payments, event registration or travel bookings, financing, and quality control.
  • For risk management purposes, identity verification, information security, fraud detection, and prevention.
  • To prevent money laundering, terrorist financing, bribery, and corruption.
  • Undertaking internal research, operational efficiencies and improvements, product enhancements, and business development purposes.
  • In connection with legal proceedings, such as responding to a subpoena or court order.
  • To demonstrate compliance with our regulatory obligations.
  • For reinsurance purposes.
  • To report tax information to relevant tax authorities.
  • In the event of any planned or actual company reorganization, merger, sale, or transfer of our business.

Retention of Personal Information

Wonbrella utilizes commercially reasonable efforts to maintain records and information management processes and procedures. The retention of Personal Information is subject to periodic re-evaluation based on applicable federal and state laws, systems capabilities, legal hold requirements, business needs, and other factors. We keep records for as long as necessary or required, and disposal is conducted in accordance with our Records Retention Schedule.

Individual Rights under California Law

Under California law, you have the following rights:

  • Right to know: You can request information about the categories of Personal Information we have collected, the sources, business purposes, and categories of third parties with whom we have shared your Personal Information.
  • Right to opt-out of sale/share: Even though Wonbrella does not sell personal information, you have the right to direct a business not to sell your personal information.
  • Right to delete: You can request the deletion of certain Personal Information we have collected, subject to legal and regulatory obligations.
  • Right to correct: You can request the correction of inaccurate Personal Information.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your individual rights.

How to Exercise Your Rights under CA Law

To submit a request to exercise any of your rights provided in this notice, please use our online form or call us at 1-888-284-7844. You may also contact us via mail at the following address:

Wonbrella Privacy Office

215 N New River Drive E

Fort Lauderdale, Florida 33301

austin@wonbrella.com

Verification of Identity

In order to verify your identity, we will collect your name, email, phone number, and address. This information will be used to verify your identity using reasonable methods. We may contact you directly to identify you further.

You are not required to have an account with us to make a verifiable request, and you can designate an authorized individual to make a request on your behalf with proper legal documentation.

For Business Partners: As part of our general business activities, we may collect your name, work contact details, employment history, licensing credentials, and designations, as well as other information relevant to our business relationship.

Please review our Privacy Notices for comprehensive information about our data practices and policies.